Terms of Service

Effective Date: January 2026Last Updated: January 2026
By accessing and using Mimentum ("Service," "we," "us," "our," or "Company"), you agree to be bound by these Terms of Service ("Agreement"). If you do not agree to abide by the above, please do not use this service.

2.1 Limited License

Mimentum grants you a limited, non-exclusive, non-transferable, and revocable license to:
- Access the Service for lawful purposes
- Create accounts and galleries
- Upload, store, and manage photos and videos
- Invite others to contribute content
- Download and export content you own

2.2 License Restrictions

Without limiting other prohibitions in these Terms, you may not:
- Modify copies of any materials from the Service
- Use the materials for any commercial purpose or for any public display
- Remove any copyright, trademark, or other proprietary notices
- Transfer the materials to another person or "mirror" the materials on any other server
- Attempt to decompile or reverse engineer any software on the Service
- Upload viruses or malicious code
- Collect or track personal information of others without consent
- Use automated tools to access or scrape the Service
- Violate any applicable laws or regulations
- Circumvent security measures or authentication systems
- Interfere with the proper functioning of the Service

2.3 Termination of License

We may terminate this license at any time for violation of these Terms without notice or liability.

3.1 Account Creation

To use certain features of Mimentum, you must create an account ("Account"). You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update Account information
- Maintain confidentiality of your password and login credentials
- Accept responsibility for all activities under your Account
- Immediately notify us of unauthorized access or security breaches

3.2 Account Eligibility

You represent and warrant that:
- You are at least 18 years old (or the age of majority in your jurisdiction)
- You are not a minor or, if a minor, have parental consent
- You have the legal capacity to enter into this Agreement
- You are not prohibited from using the Service by law
- You are not on any government sanctions list

3.3 Account Responsibility

You are responsible for:
- All activities and content posted under your Account
- Maintaining secure access to your Account
- All costs and charges incurred through your Account
- Complying with all applicable laws

We are not responsible for:
- Unauthorized access to your Account
- Loss of data due to Account compromise
- Content posted without your authorization (unless we are negligent)

3.4 Account Termination

We may suspend or terminate your Account for:
- Violation of these Terms
- Unlawful activities
- Content violations
- Payment failures
- Inactivity
- At our sole discretion, without liability

4.1 Prohibited Content

You agree not to upload, post, or transmit:
- Illegal content or content that violates any applicable law
- Child sexual abuse material (CSAM) or exploitative content
- Content that infringes intellectual property rights
- Defamatory, harassing, threatening, or abusive content
- Spam, phishing, or malware
- Nude or sexually explicit content (except private family photos)
- Graphic violence or gore
- Hate speech or discriminatory content
- Content that promotes violence or illegal activities
- Personal information of others without consent
- Copyrighted material without authorization
- Content that violates anyone's rights or dignity

4.2 Prohibited Activities

You agree not to:
- Harass, threaten, or intimidate other users
- Engage in stalking, doxing, or surveillance
- Attempt to gain unauthorized access to the Service
- Disrupt or interfere with the Service
- Engage in scams, fraud, or deceptive practices
- Solicit personal or financial information from others
- Sell, trade, or transfer access to the Service
- Bypass authentication or security measures
- Use the Service for commercial purposes without permission
- Impersonate another person
- Violate the privacy or rights of others

4.3 Monitoring and Enforcement

We reserve the right to:
- Monitor Content for violations
- Remove Content that violates these Terms
- Investigate suspected violations
- Cooperate with law enforcement
- Disable features used for violations
- Terminate Accounts in violation of these Terms

5.1 Our Intellectual Property

Mimentum and its content are protected by copyright, trademark, and other intellectual property laws:
- Our logo, design, and branding are our exclusive property
- Our software code and algorithms are proprietary
- Our documentation and materials are copyrighted
- All rights not expressly granted are reserved

5.2 Your Content

When you upload content to Mimentum:
- You retain all rights to your Content
- You grant us a non-exclusive license to:
- Store and maintain your Content
- Transmit your Content to authorized users
- Create backups and copies
- Display your Content as part of the Service
- Use aggregated, anonymized data for analytics
- Use Content for security and abuse detection

5.3 Licensing Requirements

By uploading Content, you represent and warrant:
- You own or have rights to the Content
- You have permission from all people depicted in the Content
- The Content does not infringe any third-party rights
- You have necessary permissions for commercial/wedding photography

5.4 Third-Party Content

- You are solely responsible for third-party Content you upload
- We are not responsible for third-party infringement claims
- We may remove allegedly infringing Content
- You indemnify us for Content infringement claims

6.1 Subscription Plans

Mimentum offers multiple subscription tiers:
- Free Plan: 1 gallery, 1GB storage, 50 photos per gallery, no team members
- Starter Plan ($10/month or $90/year): 5 galleries, 10GB storage, 200 photos per gallery, 2 team members, custom slugs
- Pro Plan ($29/month or $290/year): 25 galleries, 50GB storage, 1000 photos per gallery, 10 team members, custom domains, advanced analytics, priority support
- Business Plan ($79/month or $790/year): Unlimited galleries, 500GB storage, unlimited photos, unlimited team members, all Pro features

See our Pricing Page for current features, limits, and pricing.

6.2 Plan Selection and Changes

- You can upgrade at any time; upgrades are effective immediately
- Downgrades take effect at the start of your next billing cycle
- You will not receive refunds for prorated downgrade periods
- Upgrading entitles you to the new plan's features immediately

6.3 Billing and Charges

- Charges are billed on the date you select (monthly or yearly)
- Charges are in USD unless otherwise stated
- Sales tax may apply based on your location
- Billing cycles renew automatically unless cancelled
- Invoices are sent to your registered email address

6.4 Payment Methods

We accept:
- Credit cards (Visa, Mastercard, American Express)
- Debit cards
- Other payment methods as specified

Payment is processed by Stripe, our third-party processor:
- Your payment information is secured by Stripe
- We do not store complete payment card details
- Stripe's terms and privacy policy apply to payment processing

6.5 Failed Payments

If a payment fails:
- We will attempt to re-bill your payment method
- If payment fails, your Account may be suspended
- Your data will be retained for 30 days
- After 30 days, your Account may be terminated
- Charges may be assessed for recovery costs

6.6 Currency and Pricing

- Prices are quoted in USD
- Prices may change with notice
- Price changes apply to new subscriptions and renewals
- Existing subscriptions maintain current pricing for 30 days after notice

6.7 Refund Policy

Refunds are generally non-refundable except:
- Billing errors: If we overcharge, we will refund the difference
- Service failure: If we fail to provide paid services, we may offer a pro-rata refund
- Cancellation: Monthly plans can be cancelled anytime; yearly plans cannot be refunded

Refund requests must be submitted within 30 days of the charge.

6.8 Cancellation

You may cancel your subscription at any time:
- No penalties or fees apply
- Access continues until the end of the current billing period
- You retain access to your data for 30 days after cancellation
- Free plan restrictions apply after cancellation

7.1 Trial Eligibility

If Mimentum offers a free trial:
- Only available to new customers
- One trial per customer/email address
- Requires valid payment method
- Access is subject to these Terms

7.2 Trial Terms

- Free trial period is specified at signup (7 days for Starter, 14 days for Pro and Business plans)
- Trial provides access to all paid features
- At trial end, we will attempt to charge your payment method
- No refunds if you don't cancel before trial ends
- You can cancel anytime during the trial

7.3 Promotional Codes

- Promotional codes are subject to terms and conditions
- Codes are non-transferable and may not be combined
- Codes expire on the specified date
- Discount is applied to the specified plan only
- Refunds do not include promotional discounts

8.1 Storage Quotas

Storage limits vary by plan:
- Free Plan: 1GB
- Starter Plan: 10GB
- Pro Plan: 50GB
- Business Plan: 500GB

Storage includes:
- Original photo/video files
- Backup copies
- Thumbnails and previews
- Gallery metadata

8.2 Bandwidth Limits

- We may impose reasonable bandwidth limits
- Excessive use may result in service suspension
- CDN costs for abnormal usage may be charged

8.3 Exceeding Limits

If you exceed storage or other limits:
- We will notify you of the overage
- You can upgrade your plan immediately
- If limits are exceeded for 30 days, we may suspend your Account
- We will delete oldest content to stay within limits (with notice)

8.4 Data Retention After Cancellation

Upon Account cancellation:
- We retain your data for 30 days
- You can request deletion or export before this period
- After 30 days, data is deleted permanently
- Deleted data cannot be recovered

9.1 Guest Invitations

When you invite guests to upload content:
- Guests are not party to this Agreement
- You are responsible for guest compliance
- You have obtained necessary permissions from guests
- You are responsible for all guest-uploaded Content

9.2 Guest Data Collection

When guests upload content:
- We collect guest name and email (if provided)
- We collect device identifiers
- We collect upload activity and timestamps
- Guests have rights under our Privacy Policy

9.3 Guest Removal

You may remove guests at any time:
- Their access is revoked immediately
- Their content remains in the gallery (unless you delete it)
- Their data is retained for the gallery's lifetime

10.1 Warranty Disclaimer

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW:

- WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED
- WE MAKE NO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT
- WE DO NOT WARRANT THAT THE SERVICE WILL BE:
- UNINTERRUPTED OR ERROR-FREE
- FREE OF DEFECTS OR VIRUSES
- SECURE OR PROTECTED FROM UNAUTHORIZED ACCESS
- SUITABLE FOR YOUR PURPOSES
- RELIABLE OR ACCURATE

10.2 Data Loss Disclaimer

- WE ARE NOT RESPONSIBLE FOR DATA LOSS OR CORRUPTION
- WE MAINTAIN BACKUPS BUT DO NOT GUARANTEE RECOVERY
- YOU ARE RESPONSIBLE FOR MAINTAINING YOUR OWN BACKUPS
- WE ARE NOT LIABLE FOR LOST PROFITS OR DATA

10.3 Third-Party Services

- We are not responsible for third-party services (payment processors, hosting)
- We are not responsible for third-party content or links
- Third parties may have separate terms and privacy policies
- We do not endorse third-party services

10.4 Service Interruptions

We may interrupt the Service for:
- Maintenance and updates (we will provide notice when possible)
- Security issues or emergency situations
- Legal requirements
- Technical issues

We are not liable for service interruptions except for gross negligence or willful misconduct.

11.1 Limited Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIMENTUM'S LIABILITY IS LIMITED TO:

- THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS, OR
- IF YOU PAID NOTHING, $100 USD

11.2 Excluded Damages

IN NO EVENT SHALL MIMENTUM BE LIABLE FOR:
- INDIRECT DAMAGES (LOST PROFITS, LOST DATA, LOST BUSINESS)
- INCIDENTAL DAMAGES
- CONSEQUENTIAL DAMAGES
- SPECIAL DAMAGES
- PUNITIVE DAMAGES

11.3 Limitations Apply When

- REGARDLESS OF THE CAUSE OF ACTION (CONTRACT, TORT, NEGLIGENCE)
- REGARDLESS OF THEORY OF LIABILITY
- EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES

11.4 Exceptions to Limitations

Some jurisdictions do not allow limitations of liability. In those cases:
- Limitations may not apply to you
- Applicable law may provide greater protections
- We will comply with mandatory consumer protections
You agree to indemnify, defend, and hold harmless Mimentum from:
- Claims arising from your Content
- Claims arising from your use of the Service
- Claims that you violated these Terms
- Claims that you violated any law or third-party rights
- Claims from your guests or invitees

This includes:
- Damages and settlements
- Attorney fees and legal costs
- Court costs
- All associated expenses

You will not indemnify Mimentum for claims arising from:
- Our negligence or willful misconduct
- Our violation of law or third-party rights

13.1 Informal Resolution

Before initiating formal proceedings, we encourage resolution:
- Contact us at support@mimentum.online
- Provide details of the dispute
- Allow 30 days for informal resolution
- Work in good faith toward settlement

13.2 Governing Law

This Agreement is governed by and construed in accordance with:
- The laws of the State of Delaware, United States
- Without regard to conflict of law principles

13.3 Jurisdiction and Venue

- Exclusive jurisdiction: Courts of the State of Delaware
- Exclusive venue: Wilmington, Delaware
- You consent to jurisdiction and venue

13.4 Arbitration Agreement

FOR USERS IN THE US:

Any dispute shall be resolved by binding arbitration:
- American Arbitration Association (AAA) rules apply
- Single arbitrator or panel as determined by rules
- Arbitration occurs in Wilmington, Delaware or remotely
- Arbitrator's decision is final and binding
- Judgment may be entered in any court of competent jurisdiction

Exceptions:
- Claims for injunctive relief or specific performance
- Intellectual property claims
- Claims under $5,000 may be brought in small claims court

13.5 Class Action Waiver

YOU AND MIMENTUM AGREE THAT ANY DISPUTE SHALL BE RESOLVED ON AN INDIVIDUAL BASIS. NEITHER YOU NOR MIMENTUM MAY BRING:
- CLASS ACTION LAWSUITS
- CONSOLIDATED LAWSUITS
- MASS ACTIONS
- REPRESENTATIVE ACTIONS

Each party must bring claims individually.

13.6 Injunctive Relief

- Either party may seek injunctive relief for breach of IP rights or confidentiality
- Either party may seek emergency or interim relief in court
- Seeking injunctive relief does not waive arbitration rights

14.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes are effective:
- Upon posting to the Service
- Or as otherwise specified in the notice

14.2 Notification

For material changes, we will:
- Email registered users
- Post prominent notice on the Service
- Allow reasonable time (at least 30 days) for review

14.3 Acceptance of Changes

Your continued use of the Service after changes constitutes acceptance. If you do not agree with changes:
- You may terminate your Account
- For paid subscribers, you may receive a pro-rata refund
- Your right to use the Service terminates immediately
Mimentum reserves the right to:
- Modify features and functionality
- Add or remove features
- Change user interface and design
- Discontinue features with reasonable notice
- Discontinue the Service with sufficient notice (at least 30 days for paid users)

We are not liable for modifications or discontinuance, except:
- We will provide pro-rata refunds if the Service becomes unusable
- We will provide data export and migration time

16.1 Termination by You

You may terminate your Account at any time:
- Through Account settings
- By emailing support@mimentum.online
- No explanation required

16.2 Termination by Us

We may terminate your Account for:
- Violation of these Terms
- Illegal or harmful activities
- Threats or harassment
- Intellectual property infringement
- Inactivity (over 1 year)
- Non-payment
- For any reason with written notice (30 days for paid accounts)

16.3 Effect of Termination

Upon termination:
- Your Account access is revoked
- Your galleries are no longer accessible
- Your data is retained for 30 days
- No refunds are issued (except as required by law)
- Provisions that survive termination remain in effect

16.4 Survival

The following provisions survive termination:
- Intellectual Property Rights (Section 5)
- Warranties and Disclaimers (Section 10)
- Limitation of Liability (Section 11)
- Indemnification (Section 12)
- Dispute Resolution (Section 13)
- Governing Law and Jurisdiction
- Any payment obligations

17.1 Non-Confidential Feedback

Any feedback, suggestions, or ideas you provide about Mimentum:
- Are non-confidential and non-proprietary
- We may use them without obligation or compensation
- We own all rights to improvements based on your feedback
- You waive any claims to feedback you provide
If any provision of these Terms is found to be unenforceable:
- The provision is severed
- Remaining provisions remain in full force
- The severed provision is reformed to the minimum extent necessary
Failure to enforce any right does not constitute waiver of that right. Waiver must be in writing and signed by authorized Mimentum representative.
These Terms, along with our Privacy Policy and other policies:
- Constitute the entire agreement
- Supersede all prior understandings and agreements
- Supersede all communications and representations
- No other understandings exist

Changes or waivers must be in writing and signed by both parties.
Notices to Mimentum should be sent to:
- Email: legal@mimentum.online

Notices to you will be sent to:
- Your registered email address
- Through your Account notifications
- By posting on the Service

22.1 Your Rights

You may not assign your rights under these Terms without written consent.

22.2 Our Rights

We may assign our rights, including in:
- Business transfers or acquisitions
- Merger or reorganization
- Sale of assets
- Financing arrangements

We will notify you of material assignments.
There are no intended third-party beneficiaries of this Agreement.
For questions about these Terms of Service:

General Inquiries:
- Email: support@mimentum.online
- Website: https://mimentum.online

Legal Notices:
- Email: legal@mimentum.online

25.1 European Union (GDPR)

- Data processing terms in Privacy Policy apply
- You have all consumer rights under EU law
- Mandatory consumer protection laws apply

25.2 California (USA)

- All California consumer protection laws apply
- Automatic renewal laws (CA Business & Professions Code Section 17602) apply
- "Click to Cancel" compliance: You can cancel online as easily as you signed up
- You have the right to refunds for automatic renewals

25.3 United Kingdom

- UK consumer law and GDPR apply
- Consumer Rights Act 2015 protections apply
- You may have rights beyond those specified in these Terms

25.4 Canada (PIPEDA)

- Privacy and personal data handling comply with PIPEDA
- You have privacy rights under PIPEDA
- Data processing is regulated by PIPEDA

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Effective Date: January 2026

For the most current version, visit: https://mimentum.online/terms

Questions or Concerns?

If you have any questions about this policy or want to exercise your rights, please contact us:

legal@mimentum.online