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Account & Settings

Account & SettingsLast updated: 2026-09-20

In This Article

Viewing Your Profile

  • Click your avatar in the top-right corner

  • Select Settings

  • View and edit your account information

    • Updating Profile Information

    You can update:

    Personal Details

  • Display name

  • Email address (requires verification)

    • Account Type

  • Couple

  • Photographer

  • Venue

  • Planner

    • Changing Your Email

    To change your email address:

  • Go to Settings

  • Find the Change Email section

  • Enter your new email address

  • Click Send Verification Link

  • Check your inbox and click the confirmation link

  • Your account will be updated once verified

    • Note: You must verify the new email before the change takes effect.

    Changing Your Password

  • Go to Settings

  • Find the Change Password section

  • Enter your current password

  • Enter and confirm your new password

  • Click Update Password

    • Password requirements:

  • At least 8 characters

  • Mix of letters and numbers recommended

  • Avoid common passwords

    • Forgot Your Password?

    If you can't remember your password:

  • Go to the login page

  • Click Forgot Password?

  • Enter your email address

  • Check your inbox for reset instructions

  • Click the link and create a new password

    • Reset links expire after 24 hours for security.

    Managing Email Preferences

    Control which emails you receive:

    Support Notifications

  • Replies to your support tickets

  • Important account alerts

    • Product Updates

  • New feature announcements

  • Platform improvements

    • Tips & Tricks

  • Helpful guides and tutorials

  • Best practices for your events

    • Marketing Emails

  • Special offers

  • Promotional content

    • To adjust these settings:

  • Go to Settings

  • Scroll to Email Preferences

  • Toggle each notification type on/off

  • Changes save automatically

    • Unsubscribe from All Emails

    If you want to stop receiving all marketing emails:
  • Go to Settings > Email Preferences

  • Toggle Unsubscribe from all marketing emails

  • You'll still receive essential account and security notifications

    • Mimentum is available in multiple languages:
  • English

  • German (Deutsch)

  • Arabic (العربية)

    • To change your language, use the language selector in the navigation or change the URL:

  • English: mimentum.online/... (no language prefix)

  • German: mimentum.online/de/...

  • Arabic: mimentum.online/ar/...

    • Mimentum supports light and dark modes:
  • Light Mode: Bright, clean interface

  • Dark Mode: Easier on the eyes in low light

    • The theme follows your device's system preference automatically.

    Downloading Your Data

    You can export all your data (profile, galleries, photos, invitations) through the account deletion wizard:

  • Go to Settings

  • Scroll to Danger Zone

  • Click Delete Account

  • Progress to the Data Export step

  • Click Export My Data

  • A ZIP file will download with all your data

    • Note: You can close the wizard after downloading without deleting your account.

    Data Deletion

    See our separate guide on "Data & Privacy" for full details on:
  • Removing specific data

  • Deleting your entire account

  • Data retention policies

  • Recovery options

    • Before You Delete

    Consider these alternatives:
  • Pause: Keep your account but downgrade to free plan

  • Export: Download all your photos and data first

    • Account Deletion Process

    If you're sure you want to delete your account:

  • Go to Settings

  • Scroll to Danger Zone

  • Click Delete Account

  • Read the warning about permanent deletion

  • Optionally export your data before deleting

  • Confirm by typing "delete my account"

  • Click Delete My Account

    • What happens:

  • Your account enters a 30-day grace period

  • You can recover your account within this period by logging in

  • After 30 days, all data is permanently deleted

  • This action cannot be undone

    • Data After Deletion

    When your account is deleted:
  • Personal information is removed

  • Galleries and photos are deleted

  • Guest uploads in your galleries are deleted

  • Subscription is canceled

  • We retain minimal data as required by law

    • For detailed information about data deletion and your privacy rights, see our Privacy Policy.

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