Email Preferences
Account & SettingsLast updated: 2026-09-20
In This Article
Support Notifications
Important account and support emails:
| Description | Can Disable | |
|---|---|---|
| Support Replies | Responses to your tickets | Yes |
| Security Alerts | Login from new device | No |
| Account Warnings | Important account status | No |
Product Updates
Stay informed about Mimentum:
| Description | Default | |
|---|---|---|
| New Features | Product announcements | On |
| Platform Updates | Service improvements | On |
Tips & Tricks
Helpful content to get the most from Mimentum:
| Description | Default | |
|---|---|---|
| Guides | How-to content | On |
| Best Practices | Event planning tips | On |
Marketing Emails
Promotional content:
| Description | Default | |
|---|---|---|
| Special Offers | Promotions and discounts | On |
| Partner Content | Relevant third-party offers | Off |
Updating Preferences
Global Unsubscribe
To stop all marketing emails at once:Go to Settings > Email Preferences
Toggle Unsubscribe from all marketing emails
You'll still receive essential security and account notifications
Quick Unsubscribe
From any Mimentum marketing email:Scroll to email footer
Click Unsubscribe
You'll be taken to your email preferences
Confirm your choices
Re-subscribing
To re-enable emails:Go to Settings > Email Preferences
Toggle notifications back on
Changes take effect immediately
Some emails cannot be disabled for your protection:
| Email Type | Why Required |
|---|---|
| Security alerts | Account protection |
| Password changes | Security verification |
| Payment receipts | Legal requirement |
| Account warnings | Important account status |
| Terms updates | Legal requirement |
Ensuring Delivery
To make sure you receive emails:Add to Contacts - Add noreply@mimentum.online
Check Spam - Mark as "Not Spam" if found there
Whitelist Domain - Add mimentum.online to safe senders
Check Filters - Ensure no filters block our emails
Common Email Providers
Gmail:
Find a Mimentum email
Click three dots > "Add to Contacts"
Or drag from Spam to Inbox Right-click Mimentum email
Select "Add to Safe Senders"
Or mark as "Not Junk" Open Mimentum email
Click "..." > "Add to Contacts"
Or move from Spam to Inbox
Outlook:
Yahoo:
Troubleshooting Missing Emails
If you're not receiving emails:Check spam/junk folder
Verify email address in settings
Check email preferences are enabled
Try a different email address
Contact support if issues persist
Still need help?
Can't find what you're looking for? Our support team is here to help.
Contact Support